System Manager

Reporting to the Bursar, this position provides professional accounting and eCommerce administration services for the Bursar and Cashier Office. The position applies generally accepted accounting principles and University procedures associated with online marketplaces, campus card (meal plan) activity, merchant services, and related general ledger activity. The position prepares reconciliations, journal entries, statements, and management reports as assigned, evaluates internal controls, and resolves moderately complex accounting and system discrepancies.

The position also optimizes department storefronts through industry-specific software and supports integrations among various revenue-related systems and other University systems including the University financial enterprise resource planning (ERP) system.

• Manage assigned eCommerce, merchant services, campus card, and payment-system activities, including system configuration, sales-tax treatment, accounting distributions, and general ledger integration.
• Reconcile daily and monthly payment batches, merchant settlements, clearing accounts, bank activity, campus card balances, and related general ledger accounts; research and resolve reconciling items promptly.
• Prepare and post recurring, accrual, and correcting journal entries for assigned activities, and support month-end and fiscal year-end close through account review, cutoff analysis, reconciliation certification, and audit-ready documentation.
• Prepare financial statements, account analyses, exception reports, management reports, and other financial data to support tax reporting, collections, revenue receipting, and management decision-making.
• Monitor automated feeds and integrations between assigned systems and the University general ledger; investigate and coordinate correction of interface errors, posting failures, duplicate transactions, refund issues, chargebacks, and other transactional discrepancies.
• Develop, document, and maintain accounting procedures, reconciliations, system controls, and record-retention support for assigned eCommerce, merchant-service, campus card, and payment processes.
• Evaluate internal controls over merchant accounts, cashiering interfaces, refunds, deposits, and payment processing; recommend improvements that strengthen accuracy, efficiency, compliance, and segregation of duties.
• Provide schedules, transaction support, reconciliations, and explanations for internal and external audits and compliance reviews.
• Administer campus merchant accounts and coordinate assigned PCI DSS compliance activities, including merchant onboarding, periodic reviews, documentation, and follow-up on remediation items.
• Build, configure, test, deploy, maintain, and audit department-specific online storefronts and point-of-sale sites using approved University solutions and secure payment paths, including product setup, inventory parameters, event settings, tax treatment, accounting distributions, and settlement rules.
• Configure and maintain campus card functions, including declining-balance plans, meal plans, account parameters, billing triggers, and related payment methods.
• Coordinate testing and operational support for integrations involving identity data, campus point-of-sale hardware, mobile ordering systems, checkout-free retail environments, and other assigned systems.
• Provide training, documentation, and technical support to Cashier Office staff and campus departments, and serve as an accounting and systems resource for assigned processes and payment systems.
• Perform other duties as assigned.

• Bachelor's degree in business, accounting or related field required.
• At least two years of administrative experience working with higher education ERPs, auxiliary systems, or campus eCommerce tools.
• Two years’ related experience in generally accepted accounting principles and procedures preferred.
• Direct, hands-on administration of Touch Net Marketplace (uStores/uPay) and the Atrium Campus Card ecosystem preferred.
• Strong, practical understanding of PCI-DSS compliance regulations and identity management security rules preferred.
  
  Working knowledge of data and transaction analysis, as well as preparing statements and reports, required.
• Strong organizational skills, capable of managing numerous projects simultaneously.
• Ability to work in a complex office environment, helping to create and foster an environment of professionalism, cooperation, service, and teamwork.
• Strong computer skills with Microsoft Office suite and knowledge of…