Crew Scheduler, Customer Service​/HelpDesk

Crew Scheduler - Full-Time role at Sky West Airlines

Looking for a fast-paced job with great benefits? As a Crew Scheduler you will work in a fast-paced environment full of variety that also requires critical thinking and multi-tasking skills. The result is a rewarding opportunity to learn many different facets of the Sky West operation.

• Four 10-hour shifts (3 consecutive days off)
• Shift trade flexibility
• Paid training will teach you everything you need to know to succeed on the job.
• Great team atmosphere
• Rewarding work
• Numerous growth opportunities
• $16.50 per hour training wage, increasing to $19.00/hour after passing classroom and on desk training (approximately 7 months).
• 401(k) match
• Performance Rewards and Profit Sharing
• Health care (medical, dental, and vision)
• Discounted and standby travel privileges worldwide for you and your family with all four of our major partners (Delta Air Lines, American Airlines, Alaska Airlines, United Airlines)

• Provide scheduling support to Pilots and Flight Attendants
• Utilize multiple computer programs simultaneously with heavy phone call and chat volume
• Monitor/ensure compliance with crew member legalities
• Make calls to crew members notifying them of schedule changes
• Communicate and problem solve with other departments to provide an efficient operation

• Strong verbal and written communication skills
• Exceptional customer service skills
• Desktop PC/Computer experience required
• Ability to multi-task and prioritize in a changing and fast-paced environment
• Able to work independently and as part of a team
• Bring a passion and ability to find solutions
• Outstanding listening and critical thinking skills
• People oriented with a positive and cooperative attitude
• Must be able to work a flexible schedule (weekends, holidays, early mornings, afternoons, and graveyard shifts)
• A desire to learn and a commitment to professional development
• Demonstrated stable work history with reliable attendance
• Provide a one-year commitment to the position
• Call center or related experience a plus
• Be legally authorized to work in the United States without sponsorship

• We are hiring for a class date of Feb 2nd, 2026
• Sitting at a computer for extended periods of time
• Must have not received a regret for the same position in the last 90 days. Applications are only considered every 90 days
• This job is not remote. Candidates must reside near or relocate to St. George, UT by the start of class.
• This is not a Department of Transportation Safety Sensitive position.

Entry level

Full-time

Management and Manufacturing

Airlines and Aviation