Crew Scheduler, Customer Service​/HelpDesk

About Sky West

Looking for a fast-paced job with great benefits? As a Crew Scheduler you will work in a fast-paced environment full of variety that also requires critical thinking and multi-tasking skills. The result is a rewarding opportunity to learn many different facets of the Sky West operation.

As a Crew Scheduler, you’ll also enjoy:

• Four 10-hour shifts (3 consecutive days off)
• Shift trade flexibility
• Paid training will teach you everything you need to know to succeed on the job.
• Great team atmosphere
• Rewarding work
• Numerous growth opportunities
• $16.50 per hour training wage, increasing to $19.00/hour after passing classroom and on‑desk training (approximately 7 months).

Sky West employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world‑class benefits such as:

• 401(k) match
• Performance Rewards and Profit Sharing
• Health care (medical, dental, and vision)
• Discounted and standby travel privileges worldwide for you and your family with all four of our major partners (Delta Air Lines, American Airlines, Alaska Airlines, United Airlines)

As a Crew Scheduler, you will perform various technical crew scheduling functions and activities.

• Provide scheduling support to Pilots and Flight Attendants
• Utilize multiple computer programs simultaneously with heavy phone call and chat volume
• Monitor/ensure compliance with crew member legalities
• Make calls to crew members notifying them of schedule changes
• Communicate and problem solve with other departments to provide an efficient operation

Sky West Crew Schedulers come from a wide range of backgrounds, education, interests, and experience. We are looking for individuals with an interest in the airline industry who have the following traits

• Strong verbal and written communication skills
• Exceptional customer service skills
• Desktop PC/Computer experience required
• Ability to multi‑task and prioritize in a changing and fast‑paced environment
• Able to work independently and as part of a team
• Bring a passion and ability to find solutions
• Outstanding listening and critical thinking skills
• People oriented with a positive and cooperative attitude
• Must be able to work a flexible schedule (weekends, holidays, early mornings, afternoons, and graveyard shifts)
• A desire to learn and a commitment to professional development
• Demonstrated stable work history with reliable attendance
• Provide a one‑year commitment to the position
• Call center or related experience a plus
• Be legally authorized to work in the United States without sponsorship

• Class date of Feb 2nd, 2026
• Sitting at a computer for extended periods of time
• Must have not received a regret for the same position in the last 90 days. Applications are only considered every 90 days
• This job is not remote. Candidates must reside near or relocate to St. George, UT by the start of class.
• This is not a Department of Transportation Safety Sensitive position.