Service Project Manager - Mining and Materials

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Service Manager

In this role, you will oversee the delivery of service projects and ABB Customer Care Agreements within our North American region. Reporting to the North American Mining & Material Service Manager you will maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the customer orders.

#LI-Remote in the Western US.

• Monitoring customer service orders to ensure best practices in cost control, resource efficiency and Health, Safety & Environment (HSE)
• Analyzing and addressing project risks, and regularly disseminating lessons learned
• Working with other functions to coordinate contract negotiations and claims with customers
• Prepare quotes and implement contract changes based on customer requests.
• Achieving service order deliverables and compliance with contract requirements
• Coordinate project team effort including engineering, testing, site work activities and sub-contractors. Review status, monitor, analyze and report on contract performance.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• Bachelor's Degree in Mechanical, Electrical, or similar Engineering highly preferred or equivalent work experience.
• 5+ years' experience managing industrial control systems and electrical apparatus projects;
  Experience in industrial and/or utilities markets is required.
• Demonstrated experience in management of project scope, cost, financial analysis, schedules and vendors/subcontractors.
• Collaborative, solution-focused approach, and strong written and spoken communication skills
• Project Management PMP designation is desired.
• Fluent in English. French communication skills as an asset.
• Strong computer skills - SAP or other ERP and MS Suite (Word, Excel, PowerPoint, MS Project).

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB's Mining & Material team delivers solutions and services ensuring our customers get the most out of their investment. Our Mining & Material solutions help improve safety and productivity of the mines while reducing maintenance and energy costs. Deep domain knowledge enables us to truly understand and address our customers' challenges and opportunities.

Our Mining & Material Service Team supports customers on ABB systems and solutions throughout North America. Our customers operate 24x7 and rely on ABB to support from installation and initial start-up, through to life-cycle services to maximize the availability of the solutions provided by ABB and optimize their operations.

ABB is an Equal Employment Opportunity and Aff…?

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles,…