Senior Customer Service Representative

If you live for the thrill of closing deals and building relationships, this Senior Customer Service Representative opening is built for you. The offer reads simply — remote, $83,000 - $112,000, 5 years, and a senior role where ownership is not a perk but the point.

• Design landing pages and conversion funnels that turn traffic into customers
• Segment audiences and personalize outreach to lift response rates
• Win back the accounts a previous Senior Customer Service Representative let slip
• Feed sales the Email Support signals that say a buyer is ready now
• Sit in on demos and tighten the script after every loss

• Customer-focused outlook with strong interpersonal skills
• Comfort defending a recommendation in front of skeptics
• 7+ years of Technical Support reps, not just Technical Support exposure
• The kind of curiosity that reads the docs before asking
• A team player who lifts up colleagues and shares credit
• Comfort owning a number that goes up or down because of you

Think of Cleveland Clinic as the heads-down-and-happy engine behind some of the most trusted sales marketing products on the market. Our UT team treats transparency as a feature, sharing the messy middle, not just the wins.

This St. George, UT role comes with $83,000 - $112,000, hybrid work, paid learning days, and a mentor focused on your Self-Motivation growth.