Director of Human Services & Care Coordination

Director of Human Services & Care Coordination

Department:
Human Services & Care Coordination

Employment Type:

Full-Time Primary

Location:

St. George, South Carolina Service Area:
Dorchester County Compensation: $62,400–$68,640 annually

Reports To:

CEO/Executive Director

The Director of Human Services & Care Coordination provides leadership and oversight for Dorchester Seniors, Inc.’s (DSI) human services, case management, care coordination, resource navigation, and rural outreach functions throughout Dorchester County.

The Director leads DSI’s Intervention & Stabilization Services, connecting members and community residents with resources, support, and services that promote safety, stability, independence, and quality of life. This includes overseeing services for individuals with increasingly complex needs and ensuring they are appropriately connected to DSI programs, healthcare providers, government programs, community resources, and other support systems.

This is a hands‑on leadership position requiring a strong combination of human services knowledge, staff leadership, program management, community relationship building, compliance oversight, and organizational discipline. The Director will manage established Intervention services while helping DSI develop and strengthen Stabilization services for individuals requiring more intensive support.

The ideal candidate is a collaborative, compassionate, and highly organized leader who can supervise human services professionals, establish effective systems and protocols, develop strong community partnerships, monitor program performance, and expand access to services—particularly for older adults and residents living in rural and underserved areas of Dorchester County.

The primary office for this position is located at DSI’s St. George Center. This is not primarily an office‑based position; regular field presence throughout Dorchester County is expected. Travel will include DSI’s Summerville Center, rural communities, healthcare and community partner locations, meetings, and outreach activities. A DSI vehicle will be provided for authorized business travel.

This position does not independently diagnose, provide clinical treatment, or make clinical determinations outside the individual’s professional scope of practice. Clinical, member‑safety, compliance, and scope‑of‑practice concerns must be appropriately escalated to the CEO/Executive Director and/or qualified professionals.

The responsibilities listed below represent the primary functions of this position. Responsibilities may evolve as DSI’s programs and services continue to grow.

• Provide strategic and operational leadership for DSI’s Intervention & Stabilization Services across Dorchester County.
• Oversee case management, care coordination, resource navigation, rural outreach, social‑service support, and related human services.
• Ensure services are responsive to member and community needs while supporting DSI’s mission and organizational priorities.
• Establish clear standards and protocols for referrals, intake, case coordination, documentation, follow‑up, escalation, and warm handoffs.
• Ensure individuals with complex needs are appropriately connected to internal DSI services and external resources.
• Establish clear procedures for receiving referrals from DSI’s Prevention tier when member needs escalates.
• Develop systems that allow individuals to move appropriately between DSI service tiers as their needs change.
• Identify service gaps, emerging community needs, and opportunities to strengthen DSI’s continuum of support.
• Help develop, implement, and strengthen DSI’s Stabilization services for individuals requiring…