Retail Sales Associate - Part Time
Listed on 2026-01-05
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Retail
Customer Service Rep, Retail Sales
First Cash is hiring a part‑time Retail Sales Associate to join our pawn‑store locations nationwide. The role involves greeting customers, processing sales and loan transactions, keeping the sales floor clean and stocked, and maintaining a positive customer experience.
Benefits- Hourly wage of $14.00 to $17.00 per hour plus up to 8% commission on transactions.
- Earned Wage Access program.
- Auto‑enrollment in the First Cash 401(k) program after six months of employment.
- Employee discounts from over 10,000 company perks.
- Flexible retail schedule based on business needs, including weekends and holidays.
- Minimum age 18, high school diploma or equivalent, strong desire to serve customers and work with people.
- Greets and interacts with all customers to develop a rapport and recommend appropriate financial solutions.
- Performs non‑management open/close procedures.
- Keeps the sales floor clean, stocked, and maintains the display of merchandise.
- Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
- Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
- Answers incoming calls per company standards.
- Effectively communicates to customers the legal aspects of the pawn and buy transactions.
- Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
- Partners with all employees to create a positive and memorable customer experience.
- Successfully completes the assigned training.
- Other related duties, as assigned.
- Must be willing and able to lift/carry up to 50 pounds.
- Must be willing and able to perform duties and tasks for extended periods of time, standing, stooping, walking, climbing, pushing, pulling, and lifting.
- Ability to work with firearms and to become firearms certified.
- Employees may be asked to assist a customer on the exterior of the building within our parking lots and/or property boundaries or to retrieve products stored in exterior storage buildings or other areas.
- Minimum age 18 years old.
- High School Diploma, GED, or equivalent experience.
- Strong desire to work, serve customers, work with people, and be team‑oriented.
- Ability to multi‑task in a fast‑paced environment.
- Ability to perform basic math calculations proficiently.
- Cash handling experience is preferred.
- Should be able to work in multiple locations, as business needs dictate.
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
- Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.
First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, First Cash will provide reasonable accommodations for qualified individuals with disabilities.
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