Powersports Parts Sales Specialist

Are you passionate about Powersports and knowledgeable about the parts, accessories, and products that keep riders on the road? If you have strong salesmanship, excellent customer service skills, and enjoy helping customers find exactly what they need, this could be the career opportunity for you! Turn your Powersports passion and product knowledge into a rewarding career with competitive earning potential.

Job Summary:

The Parts Sales Associate is responsible for delivering exceptional customer service by assisting customers in selecting the right powersports parts, accessories, and gear. This role requires in-depth product knowledge, strong inventory management skills, and the ability to collaborate with sales and merchandising teams.

Responsibilities:

• Customer Assistance:
  Provideexceptionalcustomerservicebyactively engaging with customers, understanding their powersports needs, and offering expert advice on parts, accessories, and gear. Assist customers in identifying the right products for their specific powersports vehicles, ensuring compatibility, functionality, and performance.
• Product Knowledge:
  Developadeep understanding of the powersports partsand accessories inventory, including components for motorcycles, ATVs, personal watercraft, and snowmobiles. Stay updated on the latest industry trends, new products, and advancements in technology. Demonstrate product knowledge to customers, highlighting features, benefits, and proper usage.
• Inventory Management:
  Utilize inventory management systems such as Light Speed to efficiently track, monitor, and manage parts and accessories inventory. Assist in receiving, tagging, and organizing new inventory. Conduct regularstock checks, identify replenishment needs, and coordinate with suppliers to ensure product availability.
• Sales Support:
  Collaborate with the sales team to provide comprehensive support during the sales process.
  Assistincreatingquotes,processing orders, and coordinating product deliveries or installations. Maintain accurate and up-to-date customer and order information in the dealership's systems
• Customer Relationship Management:
  Build strong customer relationships by providingpersonalizedassistance,
  addressing inquiries,andresolvinganyissues or concerns. Follow up with customers to ensure satisfaction and provide post-purchase support, such as assistance with installations or troubleshooting.
• Merchandising:
  Collaborate with the merchandising team to ensure visually appealing and organized displays of parts, accessories, and gear. Regularly updatedisplaystoshowcasefeatured or new products. Maintain a clean and orderly work environment, including the parts and accessories area.

Qualifications:

• Passion for Powersports andextensive knowledge of various powersports vehicles, parts, accessories, and gear.
• Proven customer service experience with excellent interpersonal and communication skills.
• Proficiency in inventory management systems, preferably Light Speed or similar platforms.
• Strongorganizationalskills with attention todetail to effectively manage inventory and process customer orders.
• Physical fitness andthe ability to lift a minimum of30lbs toassistwithmoving and organizing parts and accessories.
• Self-motivated withthe abilitytoworkindependentlyandcollaboratively in a team environment.
• Familiarity withpowersportsindustrytrends,manufacturers, and aftermarket brands.
• Problem-solvingskillstoassistcustomersinfinding suitable parts and accessories.
• Basiccomputerskills, includingproficiencyin Microsoft Office applications.

Requirements:

• Previous parts and industry experience
• Current valid driver’s license
• Clean driving record, no blemishes

Job Details:

• Job Type: Full-time
• Compensation:
  Salary/Commission (DOE)
• Work Location:
  
  Onsite
• Remote Work:
  Not available

Benefits:

• Paid Time Off
• Competitive medical, dental and vision insurance rates
• 401k Plan
• Employee discounts on machines/boats, parts and service