Customer Service Representative at Planet Fitness

Enhance member experiences at Planet Fitness as a Customer Service Representative in Saint John, NB. Provide exceptional service to members, guests, and prospective members through friendly engagement.

This role involves greeting guests, checking in members, and answering phone inquiries on a daily basis. As a Customer Service Representative, you'll facilitate new member sign-ups and assist in maintaining a clean, welcoming club environment. Your goal is to exceed expectations by delivering superior customer interactions and addressing any concerns promptly.

Key Responsibilities:

• Greet members and visitors warmly on arrival

• Handle front desk inquiries and phone calls

• Check in members and provide facility tours

• Sign up new members and calculate payment details

• Support cleanliness and maintenance of the club

Requirements:

• Minimum age of 18 years

• High School diploma or GED required

• Previous customer service experience preferred

• Basic computer skills necessary

• Strong communication and interpersonal abilities

Become a pivotal part of the Planet Fitness team by showcasing your passion for fitness and commitment to exceptional service in this dynamic role.
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