Customer-Focused Service Advisor

Enhance your career as a Service Advisor with Nissan Saint John at Steele Auto Group. Deliver exceptional customer experiences while guiding clients through vehicle maintenance needs.

Steele Auto Group is seeking a Service Advisor who values building long-term customer relationships and resolving concerns. This role requires strong interpersonal skills and a passion for service, ensuring customers are informed throughout the repair process. You will communicate recommendations and estimates while maintaining visitor confidence in their vehicle's care.

Key Responsibilities:

• Listen to customer descriptions and diagnose vehicle issues

• Verify warranty coverage and explain provisions

• Generate accurate repair estimates for services needed

• Prepare detailed repair orders with required actions

• Cultivate customer relationships through effective communication

Requirements:

• Minimum one year of customer service experience

• Previous experience as an Automotive Service Advisor preferred

• Strong interpersonal and organizational skills

• Teamwork-oriented approach to service delivery

• Valid driver’s license with a good record

Support customer journeys by leveraging your service expertise and dedication at Nissan Saint John.
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