Member Services Associate at Taymax Group

Make a difference at Taymax Group as a Member Services Associate in Saint John, NB. Your focus will be on delivering a positive experience for all Planet Fitness members and guests.

In this role, you will manage front desk operations, answer member inquiries, and facilitate smooth check-ins. Your responsibilities also include signing up new members, ensuring the club's cleanliness, and assisting club management as needed. Establish positive relationships with members by listening and addressing their needs effectively.

Key Responsibilities:

• Welcome and assist members and guests promptly

• Answer phones and respond to inquiries

• Conduct member check-ins and tours of the facility

• Facilitate new member registrations and payment processing

• Maintain club cleanliness and perform assigned tasks

Requirements:

• Must be at least 18 years old

• High School diploma or equivalent necessary

• Customer service experience is a plus

• Computer proficiency is a must

• Excellent interpersonal and problem-solving skills

Join the Taymax Group team and contribute to fostering a welcoming and supportive fitness community.
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