Customer Success Manager - Bilingual

Position: Customer Success Manager - Bilingual Role
Drive client success and growth as a Bilingual Customer Success Manager with Sage Intacct in QC, NB. This full-time position emphasizes relationship management and consultative sales strategies for thriving businesses.

In this role, you will nurture client relationships, help them achieve their objectives, and implement innovative cloud solutions. A minimum of three years in account management is essential, as you develop customer management plans and collaborate on meeting sales targets while fostering a supportive environment.

Key Responsibilities:

• Act as the advisory point of contact for clients

• Develop comprehensive customer management plans

• Achieve sales targets through client collaboration

• Retain and grow key accounts and partnerships

• Influence team growth and client transformation

Requirements:

• At least 3 years in client relationship/account management

• Proven experience selling business software solutions

• Familiarity with ERP systems like Sage or Net Suite

• Consultative, interpersonal, and relationship-building capabilities

• Bilingual fluency in English and French for effective communication

Utilize your client-focused mindset to excel in this impactful role.
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