Customer Service Representative

Join Taymax Group in Saint John, NB as a Customer Service Representative. Focus on member engagement, front desk operations, and ensuring a welcoming atmosphere.

This position involves providing extraordinary customer services at the club’s reception. You will check in members, respond to inquiries, and assist with new member enrollment. Strong listening skills and a passion for the fitness community are essential to succeed in this role.

Key Responsibilities:

• Welcome members and guests warmly at the front desk

• Handle phone inquiries and direct calls accordingly

• Sign up new members and calculate payment plans

• Perform upkeep of club cleanliness and orderliness

• Complete assigned daily tasks efficiently

Requirements:

• Age 18 or above

• High School diploma or GED is mandatory

• Preferred background in customer service

• Basic computer literacy is necessary

• Reliable and punctual work ethic required

Your enthusiasm for fitness and commitment to outstanding service will help create a judgment-free environment for all at Taymax Group.
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