Customer Experience Associate

Elevate customer interactions as a Customer Experience Associate with Scotiabank in Saint John, New Brunswick. This role focuses on relationship building and exceptional service in a 30-hour per week contract.

In this position, you are the core of our branches, dedicated to putting customers first and helping them meet financial goals. Responsibilities include processing transactions, uncovering customer needs, and promoting digital banking solutions. Your people-centric approach will ensure excellent customer service and help reach branch targets effectively.

Key Responsibilities:

• Build and maintain strong customer relationships

• Identify and address customer needs proactively

• Process daily banking transactions accurately

• Promote mobile banking applications to clients

• Meet sales opportunities through customer engagement

Requirements:

• Proven customer service experience in previous roles

• Strong technical skills and sales comfort

• Flexibility in work schedule availability

• Ability to simplify complex concepts

• Eagerness to learn and achieve success

Become an essential part of the Scotiabank team, delivering remarkable service and innovative solutions in Saint John.
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