Entry-Level Travel Customer Service Specialist
Job in
Saint John, New Brunswick, E0E, Canada
Listed on 2026-09-26
Listing for:
Paycom
Full Time
position Listed on 2026-09-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
This role involves responding to inbound calls and offering personalized recommendations on travel arrangements, ensuring customer satisfaction and loyalty. With a focus on adaptability and problem resolution, you'll manage diverse travel needs and build lasting client relationships through effective communication.
Key Responsibilities:
• Deliver personalized customer service via inbound calls
• Plan and modify travel itineraries as needed
• Handle complex customer issues with empathy
• Inform customers about travel benefits and services
• Act swiftly to alleviate customer stress during issues
Requirements:
• Exceptional communication abilities in written and verbal form
• Experience with customer service or hospitality preferred
• Strong problem-solving skills in high-pressure situations
• Availability for various shifts, including weekends
• Must be legally allowed to work in Canada
Join Cloud5 Communications to make an impact in travel customer service and create memorable experiences for clients.
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