Customer Experience Representative at Cannabis NB

Elevate customer interactions as a Customer Experience Representative with Cannabis NB, located on Lansdowne Ave in Saint John. Engage with customers, share product knowledge, and promote responsible consumption every shift.

In this occasional role, you will be part of a customer-centric team focused on delivering an exceptional experience. You will welcome visitors, conduct consultative conversations to understand their preferences, and share vital information about our products. Continuous training will help you build your expertise and reinforce our commitment to socially responsible cannabis use.

Key Responsibilities:

• Welcome and support customers in finding suitable products

• Engage in consultative conversations to uncover preferences

• Provide clear and accurate product information

• Promote safe, responsible cannabis consumption

• Participate in continuous training and learning

Requirements:

• Passion for learning and adapting in a changing industry

• Strong customer-focused communication skills

• Dependable and flexible with availability

• Bilingual in both official languages preferred

• Post-secondary education is an asset

Be part of a collaborative team shaping positive cannabis experiences at Cannabis NB.