Onsite Travel Consultant at Cloud

Position: Onsite Travel Consultant at Cloud5
Join Cloud5 Communications as a Travel Consultant in Saint John, NB, providing high-quality service to premium clients. Customize and manage travel arrangements with care.

In this full-time position, your focus will be on delivering personalized travel plans and supporting Card Members with their unique needs. You will facilitate travel solutions, manage existing itineraries, and offer proactive assistance in unforeseen situations, all while ensuring adherence to high service standards. Building rapport and understanding client needs are essential traits.

Key Responsibilities:

• Deliver personalized customer service via inbound calls

• Plan and carry out tailored travel itineraries

• Investigate and solve complex travel problems

• Educate customers about relevant products and solutions

• Maintain exceptional service during high-pressure interactions

Requirements:

• Strong verbal and written communication skills

• Experience in a call center or hospitality role

• Proven ability to provide empathetic assistance

• Technically savvy with computer skills

• Flexibility to work various shifts

Become a vital part of Cloud5 Communications' commitment to exceptional travel experiences.
#J-18808-Ljbffr