Systems Specialist, Microsoft 365 and Microsoft Exchange

Systems Specialist, Microsoft 365 and Microsoft Exchange   JDI IT
Saint John, NB, Canada and 1 more

Job Description  The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments.
Now is your chance to join our team to make a lasting impact as a Systems Specialist.
This position requires full-time on-site presence.
Responsibilities   Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools
Manage and enhance endpoint management platforms including Microsoft Intune and SCCM
Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access
Build and maintain secure, standardized OS images and software packages
Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies
Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts
Document technical procedures and contribute to internal knowledge bases
Mentor junior IT staff and provide Tier 3 escalation support
Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards
Stay current with EUC trends and recommend suggestions for improvements
Qualifications

Education Required:

A university degree, college diploma or a related discipline
3-8 years of experience in IT Environments (Systems)
Knowledge/Experience in:
Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM
Knowledge/Experience in Cloud Platforms such as Azure
Effective customer service and communication skills
Strong attention to detail while being able to pivot to changing priorities
Work well in a collaborative environment
Bonus:
ITIL Foundations Certification
Six Sigma – Yellow Belt Certification
About the Team  The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offerthe opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries.

As a member of theJDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team.

Come help JDI IT Raise the Bar!
About Us  Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
Job Info   Job Identification 5752
Job Category IT, Telecom & Internet
Posting Date 08/29/2025, 06:46 PM
Job Schedule Full time

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