Application Support Specialist Enterprise

Position: Application Support Specialist for Enterprise Applications
Take the next step in your IT career as an Application Support Specialist, focusing on enterprise applications. This full-time position in Saint John requires on-site presence and offers the chance to engage with cutting-edge technologies.

In this role, you will act as the primary contact for technical support, assisting in issue triage and ensuring operational effectiveness. You will manage application services and environments, emphasizing performance and availability. Your analytical skills will help in validating data and enhancing system integrations.

Key Responsibilities:

• Facilitate technical discussions for operations and testing

• Adhere to operational management checklists

• Support applications during and post go-live phases

• Upgrade systems and assess performance improvements

• Analyze issues to perform root cause analysis

Requirements:

• University degree, college diploma, or related field

• 0-2 years of relevant experience

• Strong verbal and written communication abilities

• Detail-oriented with a customer service mindset

• Enthusiastic about technology with a focus on problem-solving

Provide invaluable support to enhance our enterprise solutions' performance and user satisfaction.
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