L1/L2 IT Support Specialist in Fort
Job in
Saint John, New Brunswick, Canada
Listed on 2026-09-30
Listing for:
Insight Global
Full Time
position Listed on 2026-09-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
This is an onsite position requiring 5+ years of L1/L2 support experience, primarily assisting 100-150 users with troubleshooting across multiple systems. You'll tackle end-user computing, networking, mobility, and AV systems while collaborating with global tech teams to enhance service across Northern British Columbia.
Key Responsibilities:
• Provide hands-on end user support for users
• Troubleshoot and resolve networking issues on-site
• Manage asset and inventory for IT resources
• Setup AV and meeting room technology for teams
• Support infrastructure environments effectively
Requirements:
• 5+ years L1/L2 support experience in enterprise
• Strong knowledge of Windows and Microsoft applications
• Expertise in Microsoft 365, Teams, and Share Point
• Networking experience with Cisco or Aruba
• Valid Class 5 Driver's License with travel willingness
Enhance your career by delivering exceptional technical support in this key role.
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