Loadbuilder

As a Load builder you will schedule and support transportation resources to build efficient and cost-effective loads of liquid Irving Oil products. Your goal will be to utilize your strong time management and problem-solving skills to optimize assets, resources and product utilization within established policies and procedures. Your success will be measured on your daily performance in executing committed deliveries while meeting internal and external customer expectations.

What We Offer:

Work Environment -  Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility

Competitive Compensation-  Includes an annual bonus plan, pension plan, and parking allowance

Flexible Benefits Plan -  In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs

Paid Vacation  - Plus an annual option to purchase additional vacation too

Wellness Support  - With 24/7 access to our Employee & Family Assistance Program

Opportunity to give back to some amazing causes in our community -  Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Build safe, effective & efficient schedules daily, by applying learned knowledge of policies and procedures

Analyze prior days’ loads for opportunities and make future adjustments as necessary

Utilize technology to effectively gather and respond to requests for information for managers, technicians, and customers

Take ownership and accountability in overseeing assigned geography

Make difficult and time sensitive decisions to balance business objectives with customer needs

Effectively forecast seasonal demands for products and resources

Produce outcomes that demonstrate an understanding of financial impacts

Effectively bring forward and implement recommendations to increase performance for continuous process improvement

Your

Skills:

Strong communication skills with an ability to quickly build rapport and maintain relationships

Problem solving/decision making skills as well as an ability to multi-task

Computer literacy is required, good organizational skills, strong analytical skills, and good interpersonal skills

Ability to work well with others is required

Excellent customer service skills

Your

Experience:

High school diploma or post-secondary education preferred

5-10 years of experience in a customer service environment

Experience in analytics or scheduling

Experience in the oil & gas industry considered an asset

The expected salary range for this position is $47,840 - $59,800. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that'screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.

Diversity is key to our success and inclusion is everyone's responsibility.

Job Requirements - Work Experience
Customer Service

Job Requirements - Education
Diploma/High School Equivalent