Community Liaison

The YMCA of Southwestern New Brunswick is committed to strengthening our communities by responding to critical needs across the region, including population growth and change, health and well-being, youth retention, poverty, and the successful settlement and inclusion of newcomers. At the Y, we believe everyone deserves the opportunity to feel welcomed, connected, and supported. We are committed to creating an inclusive community where each person is valued for the unique perspectives, experiences, and contributions they bring.

Across 20 locations in Saint John and surrounding communities, the Y offers a diverse range of programs and services supported by approximately 475 employees and 500 volunteers. Through our Newcomer Community Connections team, we help newcomers build connections, access supports, navigate their new communities, and create a sense of belonging as they establish their lives in Southwestern New Brunswick. If you don’t have a Y story yet, now is your opportunity to get involved and discover what the power of belonging can do for you, your career, and your community.

The Community Liaison is responsible for developing, delivering. and ongoing collaboration with key community partners in connection with the YMCA Newcomer Connections department. This position supports newcomers in achieving their employment goals through individualized coaching, employment readiness support, employer engagement, community partnerships, referrals, and case management while contributing to positive employment and settlement outcomes.

• Provide individualized employment support to newcomers through coaching, guidance, and follow-up sessions.
• Assist clients in developing employment action plans that align with their skills, experience, and career goals.
• Support clients with job search preparation, including resumes, cover letters, interview preparation, and job search strategies.
• Facilitate employment and orientation workshops that enhance employability and workplace readiness.
• Manage client caseloads and maintain ongoing case management to support successful employment outcomes.
• Conduct referrals to internal and external programs and services that support employment, training, and career development goals.
• Develop and maintain relationships with employers and community partners to create opportunities for newcomer employment and workforce integration.
• Provide labour market information and career pathway guidance, including support with credential recognition and licensing processes.
• Collaborate with settlement and employment team members to ensure coordinated client support and service delivery.
• Maintain accurate client records, service notes, and program data in organizational databases and reporting systems.
• Monitor, track, and report on client outcomes and program performance metrics as required.
• Participate in outreach activities, community events, and employer engagement initiatives that promote newcomer employment and community integration.

• Builds positive interaction both internally and externally to achieve work-related goals;
• Models appropriate behaviors in line with the YMCA of of Southwestern New Brunswick's mission, vision and values; establishes rapport and maintains effective relationship building behavior with staff, volunteers and members;
• Understands and integrates the value of philanthropy and volunteerism and imparts this knowledge and beliefs upon staff, volunteers and members;
• Self-manages personal professional development.

• A bachelor's degree or college diploma in employment coaching, career development, or any related fields such as psychology, social services or education, HR recruitment,…