Customer Service Rep; Messanie St

Overview

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

You must be 16 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

• Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Standing:
Most tasks are performed from a standing position. Walking surfaces include ceramic tile with linoleum in some areas. Height of work surfaces is between 36" and 4".

• Sitting:
  Paperwork is normally completed in an office at a desk or table.
• Lifting:
  Bulk product deliveries are made twice a week or more, up to 50 pounds; cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Carrying:
  Various items up to 30 pounds; trays of dough weighed and carried as part of routine tasks.
• Pushing/Pulling:
  Move trays on dollies; handle stacks of trays requiring moderate effort.
• Climbing:
  Occasionally navigate stairs or ladders for signage and maintenance.
• Stooping/Bending:
  Repeated bending at the waist at multiple stations.
• Crouching/Squatting:
  Occasional stocking and cleaning low areas.
• Reaching:
  Reaching continuous; may reach above 72" for certain tasks.
• Hand Tasks:
  Eye-hand coordination essential; use of hands continuous; handling dough, tools, and packaging.

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.