Account Manager Job Saint-Laurent area,Province de Québec Canada,Sales

Position: Inside Account Manager

Work Location Type:
Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The base salary for this role ranges between $48,062- $66,085, with eligibility for an incentive target of $12,600.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.

Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Primary Function:

Be part of our world class Inside Sales team covering customers coast to coast through our massive inventory, Keepstock Inventory Management, Effortless e-Commerce experience & our local branches across Canada.

Main focus on small-medium businesses, selling value to key existing accounts and strategically growing share of wallet. We offer a robust training when joining and ongoing support to make you successful.

Ability to partner/work cross-functionally with our Commercial Sales & National Accounts teams.

Principal

Duties & Responsibilities:

Manage an account portfolio of 200-300 small-medium size customers including National Accounts and contract customers

Develop sales plans/expand customer contacts that effectively market Grainger's value proposition to drive profitable sales growth and maximize portfolio value.

Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales

Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business

Establish customer and market priorities to execute a strategic course of action to accomplish sales goals

Call planning, executing a sales process and strategically using a CRM

Utilize Sales Management System to understand customer needs and present cost-effective solution to increase customer spent and loyalty

Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market

Adherence to company sales and pricing guidelines

Preferred

Education & Experience:

 

1-3 years customer service experience required, sales experience an asset

A post-secondary education is preferred

Ability to listen, gain trust and bring to closure an action, project, resolution or sales with customers

Clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization

Business acumen around sales forecasting, opportunity management and customer planning

Technological capabilities and understanding to communicate in today’s business environment, Salesforce experience

Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions

Ability to maintain a plan of action until desired results is achieved

Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop market revenue

Knowledge of Maintenance Repair & Operations (MRO) products and their applications an asset

This role may require you to attend…


Increase/decrease your Search Radius (miles)



Job Posting Language