Business Operations Specialist

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity, and an indomitable will to win.

We are seeking an Operations Support Specialist to join our team to support the Practice's daily operations. This role involves coordinating administrative tasks, maintaining data integrity, and supporting cross-functional teams to improve operational efficiency. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

• Coordinate with vendors and internal technical resources for office operational support such as office supply monitoring and equipment maintenance services
• Assist internal stakeholders and advisor portal users with navigation issues or login problems
• Compile and clean data in preparation for migration to new agency management system (AMS)
• Gather and file carrier statements
• Review, compare, and resolve discrepancies in commission data across multiple systems and sources
• Adapt to a changing environment as legacy processes merge into streamlined Practice flows

• Proficient in Microsoft Office – specifically Excel
• Strong technical aptitude
• Strong organization skills/ability to manage multiple demands and priorities
• Project confidence and enthusiasm about the company
• Ability to work/partner with a close team
• Strong relationship management skills
• Results oriented
• Proven ability to think strategically and act tactically
• Excellent problem solving/problem resolution

Bachelor’s degree or equivalent business experience

This is a full‑time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimal to no travel is expected.

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away

The base compensation range for this position is $70,000 - $80,000.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health, Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care:
  Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Please visit here to learn more about our Recruitment Fraud Notice.

Your new opportunity awaits you.