Patient Coordinator

Overview

Patient Coordinator role at Ivy Rehab Network

State of

Location:

Minnesota

Job Description:

Patient Coordinator - Full-time (40 hours/week) — Sora Therapy, part of the Ivy Rehab Network — St. Louis Park, MN.

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.

Ivy’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate. Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

• Greet and check-in patients
• Schedule appointments
• Answer incoming phone calls
• Verify insurance coverage
• Obtain necessary authorizations
• Collect payments
• Process new patients
• Help the clinic maintain optimal performance

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Wellness and Fitness Services

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.