Medical Receptionist

Overview

Medical Receptionist at Park Nicollet Health Services

The Medical Receptionist provides front desk support, patient scheduling, and clinical office coordination to ensure quality service and a smooth patient experience.

• Greet patients and provide clerical support at the front desk.
• Collect co-pays and assist with scheduling follow-up appointments and referrals.
• Support departmental clerical duties as needed.
• Assist in providing timely and courteous service to patients and support other department/site operations as required.

• x10 8-hour shifts in a 2 week pay period. Consistent weekends and rotating holidays.

• Education, Experience or Equivalent Combination: 6 months related experience
• Licensure/Registration/Certification: NA
• Knowledge, Skills, and Abilities: Accurate computer/keyboard skills; knowledge of age-related growth and development principles necessary to provide appropriate service and assure patient safety; proficient in operation of telephone, headset, PC, printer, photocopier, and fax machine.

• Education, Experience or Equivalent Combination: Some medical background preferred
• Knowledge, Skills, and Abilities: Strong verbal and written communication; good customer service and human relations; listening and telephone etiquette; medical terminology knowledge desirable; ability to collect copays; promote patient relations and confidentiality; ability to work in a fast-paced, structured environment; ability to sit and key for long periods.

Park Nicollet offers a competitive benefits package (for eligible positions) including medical and dental insurance, retirement program, time off, tuition reimbursement, employee assistance, onsite clinic, and more.

At Health Partners we believe in the power of good – good deeds and good people working together. We’re a nonprofit, integrated health care organization providing health insurance in six states and care at 90+ locations. We strive for diversity and inclusion and aim to improve health equity in care and coverage.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.