Clinic Assistant

Company

Description:

The clinic is a community-focused healthcare facility committed to delivering accessible, high-quality care to patients in St. Louis Park, MN. The clinic values professionalism, respect, and clear communication in every interaction with patients and colleagues. Staff are encouraged to contribute ideas for improving workflows and enhancing patient experience.

Role

Description:

The Clinic Assistant is a full-time, on-site role based in St. Louis Park, MN. This role supports daily clinic operations by welcoming patients, managing check-in and check-out processes, and handling receptionist and front desk duties. Responsibilities include scheduling appointments, answering phone calls, updating patient information, and coordinating with clinical staff to ensure smooth patient flow. The clinic assistant also helps with basic patient care tasks as directed, explains forms and procedures using appropriate medical terminology, and maintains a clean and organized reception and waiting area.

This role requires consistent attention to detail, a strong customer service mindset, and the ability to work effectively in a fast-paced healthcare environment.

Qualifications

• Strong communication skills, including clear verbal and written interactions with patients and staff.
• Experience with receptionist duties such as managing phones, scheduling appointments, and greeting visitors.
• Customer service skills to provide a courteous, professional, and supportive experience for all patients.
• Ability to use electronic health record or practice management systems; proficiency with basic office software.
• Strong organizational skills, attention to detail, and reliability in following established procedures.
• A high school diploma or equivalent is required; prior experience in a healthcare or medical office setting is preferred.
• Ability to stand or sit for extended periods and assist with patient movement as needed, in accordance with safety guidelines.