Gift Shop Supervisor
Listed on 2026-01-09
-
Retail
Customer Service Rep, Retail & Store Manager, Retail Associate/ Customer Service
Apply now and complete a video interview at your convenience!
Lunds & Byerlys is currently hiring for a vibrant and outgoing full-time Gift Shop Supervisor to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive wage of $46,000-$63,000 per year.
We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 6:00am-6:00pm.
In addition to competitive pay and our exceptional culture
, we offer this customer service position the following benefits and perks
:
- Flexible scheduling
- PTO (paid time off)
- Pay on demand
- Health, Dental, and Vision insurance
- Tuition reimbursement and scholarships
- 10% employee and family discount
- Profit sharing and a 401(k) option
- Ongoing trainings and leadership development opportunities
- Community and volunteer programs
- Employee referral bonus
- Product samplings
- Chance to be nominated as a brand champion!
- Greeting and assisting customers
- Leading, supervising, coaching, mentoring, and training employees
- Supporting the Gift Shop Manager in all phases of day-to-day store operations
- Address any escalated customer concerns in a professional and helpful manner
- Manage corporate basket shop orders from concept creation
- Schedule department personnel to ensure that service standards and productivity needs are met while achieving departmental labor objectives
- Assist with payroll and invoice management as needed
- Assist with ordering all product and supplies used in creating This includes obtaining the best cost-of-goods to ensure maximum profit with each item, tracking inventory and ordering additional supplies when necessary
- Follow all safety guidelines to ensure safe work practices and shopping environment are maintained at all times
- Maintain equipment and work area through proper use, cleaning, maintenance and repairs to maximize life expectancy and minimize cost of operation
OUR IDEAL GIFT SHOP SUPERVISOR
- Team player - steps in to assist when and where as needed
- Respectful - empathetic and appreciative of our customers and team
- Innovative - implements trending and forward-thinking retail solutions
- Hospitable - provides a friendly face and welcoming environment
- A high school diploma or equivalent
- Desired: Bachelors in business, marketing or communications
- 2 or more years of retail experience
- Desired:
Experience with assembly of gift baskets, food or floral arrangements,
Action Oriented, Customer Focus, Instills Trust, Communicates Effectively, Ensure Accountability, and Values Differences
- Service oriented with high energy and a friendly demeanor
- Ability to respond to continually changing priorities and coordinate multiple projects
- Strong customer service, interpersonal, communication and problem-solving skills
- Sound judgment and decision-making abilities
Strong organizational abilities - Strong computer skills (Outlook, Excel, Word)
- Ability to perform simple arithmetic including counting, addition and subtraction
- Team relations skills
- Ability to read, speak, write and comprehend English
Equipment Used
- Office Equipment (this may include computer, phone, scanner, copier and fax machine)
ABOUT LUNDS & BYERLYS
Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service
. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.
Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers
, give us the chance to review your information.
ARE YOU READY TO JOIN OUR TEAM?
If you are excited about this customer service opportunity, don't delay.
Apply today using our mobile friendly online application
!
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