Lead — Retail Pet Services
Listed on 2026-10-17
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Retail
Retail & Store Manager, Retail Associate/ Customer Service, Retail Support
Pet Smart is seeking a Retail Customer Service Lead (Key Holder) in Minnesota. This role drives the customer experience, supports store operations, and leads by example to deliver exceptional pet parent service.
You will assist with opening/closing, coaching teammates, and promoting store initiatives while maintaining store standards and a safe, welcoming environment. Ideal candidates have 2+ years of retail experience, strong communication, and the ability to work evenings, weekends, and
Consider building your career as a Experience Lead — Retail Pet Services at Pet Smart.
Full responsibilities and requirements are described in the listing above.
Learn more about the Experience Lead — Retail Pet Services role in the description above.
We appreciate your interest in this position.
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