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Senior Living Sales Consultant
Job in
Saint Louis Park, Hennepin County, Minnesota, USA
Listed on 2026-01-12
Listing for:
Sholom
Full Time
position Listed on 2026-01-12
Job specializations:
-
Sales
Business Development, Real Estate Sales
Job Description & How to Apply Below
Job Overview
The Senior Living Sales Consultant plays a key role in driving occupancy and revenue growth within Sholom’s market‑rate housing communities. This is a high‑impact, performance‑driven sales role designed for a motivated professional who thrives on building relationships, closing deals, and exceeding goals.
The position focuses exclusively on sales—converting qualified leads into move‑ins through relationship‑based selling, thoughtful follow‑up, and an exceptional customer experience. The Sales Consultant partners closely with prospective residents and their families, guiding them through one of life’s most meaningful decisions and ensuring a smooth, confident transition into the community.
Primary Responsibilities- Achieve and exceed monthly, quarterly, and annual occupancy and revenue goals as outlined by your manager.
- Manage the full sales cycle—from initial inquiry through signed lease and move‑in—with professionalism, urgency, and attention to detail.
- Convert qualified leads through consistent follow‑up, consultative selling, and strategic relationship‑building.
- Track personal sales activity and results through the organization’s Customer Relationship Management (CRM) system.
- Participate in regular sales meetings and performance reviews to refine strategies and maintain accountability to goals.
- Respond promptly and personally to all inquiries, ensuring an exceptional and personalized experience for each prospect.
- Conduct professional, engaging community tours that effectively communicate Sholom’s lifestyle, services, and amenities.
- Build rapport with prospective residents and their families through trust‑based, needs‑focused conversations.
- Deliver accurate cost analyses, explain lease terms, and assist with decision‑making in a transparent, supportive manner.
- Maintain ongoing communication with prospects following Sholom’s Sales Systems through consistent follow‑up activities and touchpoints to keep interest and commitment strong.
- Develop and maintain relationships with and generate leads through residents, family, and professional referral sources.
- Partner closely with internal departments (Dining, Housekeeping, Life Enrichment, Maintenance, and Nursing) to ensure a seamless and positive move‑in experience for prospective residents and their families.
- Coordinate logistics and timelines leading up to move‑in, ensuring that apartments are prepared and ready, and all necessary details are communicated.
- Serve as the primary point of contact for prospective residents and families through the decision and commitment stage, providing consistent communication, timely follow‑up, and exceptional customer experience.
- Once the prospect commits to moving in, facilitate a formal handoff to the Housing Director for lease signing and onboarding.
- After the handoff, collaborate with the Housing Director post‑move to confirm resident satisfaction and ensure feedback loops to continuously improve the move‑in and onboarding experience.
- Accurately record all interactions, tours, and outcomes in the CRM system.
- Use CRM data to prioritize follow‑ups, manage pipeline activity, and forecast move‑ins.
- Generate weekly sales reports by Monday at noon and updates on sales activity, conversion rates, and progress toward occupancy goals.
- Collaborate with the VP of Sales and Marketing, Regional Sales Manager and Director of Community Relations to ensure consistency in messaging and strategy.
- Partner with other campus sales, admissions and outreach leaders to ensure collaboration and best outcomes for Sholom.
- Stay informed on local market trends, pricing strategies, and senior living best practices.
- Demonstrate Sholom’s PROUD service standards through professional conduct, empathy, and responsiveness in every interaction.
- Participate in training sessions, workshops, and ongoing professional development to enhance sales performance and industry expertise.
- Support cross‑campus sales efforts as needed during…
Position Requirements
10+ Years
work experience
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