Maintenance Supervisor

Maintenance Supervisor – Bigos Management, Inc.

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The Maintenance Supervisor works directly with onsite Maintenance Technicians to ensure that all work is completed accurately and in a timely manner. The Maintenance Supervisor should be capable of completing all job functions but may also assign work duties to Maintenance Technicians or Groundskeepers, as appropriate. This position requires a Pool Operator's certification and EPA Certification. A boiler's license may also be required depending on the site and on‑call site(s) boiler requirements.

• Manage and develop the maintenance and grounds team assigned to the site; ensure all are fully trained and utilize the company's Core Values and current job descriptions.
• Appropriately delegate work responsibilities and ensure work orders and apartment turns are completed accurately and timely.
• Provide technical advice and guidance to the maintenance team in response to questions and concerns.
• Monitor and maintain all building systems (HVAC, Plumbing, Boilers, etc.), performing all site‑level preventative maintenance.
• Communicate with Zone Building Engineer and Maintenance Technician I regarding major site repairs, remodels or capital projects.
• Partner with vendor teams on identified work, including communication, bids, scheduling.
• Order and maintain an adequate inventory of hand tools, parts and supplies to keep a complete workshop area.
• Alert the Property Manager for any unusual circumstances or high‑priority issues needing immediate attention.
• Attend relevant training courses, keep certifications current, and share knowledge with the team.
• Comply with all safety program requirements and promote a safe workplace.
• Rotate on‑call support and respond to emergency calls within 30 minutes.
• Maintain a positive and professional manner with all residents, vendors and the public.
• Complete all other duties assigned by the Property Manager.

• Minimum of 5+ years as a Maintenance Technician in a residential apartment setting or equivalent experience.
• Certified Pool Operator within 6 months of hire.
• Type II EPA Refrigerant Certification within 6 months of hire.
• Special Boiler’s License within 6 months of hire.
• 1–2 years of experience as a maintenance supervisor or other leadership position (preferred).
• Fluent in English with strong oral and written communication skills.
• Ability to use tact, diplomacy and a courteous manner with co‑workers and the public.
• Decision‑making, problem‑solving and time‑management skills.
• Ability to handle multiple projects or tasks simultaneously with self‑direction.
• Physical demands: regular lifting >20 lbs, up to 80 lbs with assistance, frequent kneeling, pushing, pulling, climbing stairs, exposure to weather, dust, gas fumes, noise.
• Physical protection equipment: safety gloves, eyewear, ear plugs, Yaktrax, lockout/tagout kit.

• Hand tools: hammer, screwdriver (Phillips & slotted), crescent wrench, channel lock pliers, pipe wrench, Allen wrench, utility knife, flashlight, hacksaw, nut drive set, socket set, set of star bits, wire stripper, torpedo level, inspection mirror.
• Power tools: cordless drill.
• Measuring devices: tape measure, GFI tester, handheld infrared/laser thermometer, basic multimeter.

As set forth in Bigos Management’s Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.