Collections Analyst

Job Description

As a Collections Analyst, you will engage with customers to secure timely payments and resolve any concerns. You will be responsible for identifying and correcting billing discrepancies, reducing past‑due balances, and maintaining account currency. Additionally, you will detect and resolve cash application errors and investigate chargeback deductions. This role also involves handling special projects, collaborating with internal teams, and contributing to process improvements.

• Contact clients via phone/email to secure timely payments and resolve concerns.
• Identify and correct billing discrepancies.
• Proactively reduce past‑due balances and maintain account currency.
• Detect and resolve cash application errors.
• Investigate and resolve chargeback deductions.
• Handle special projects and contribute to process improvements.
• Work with internal teams and customers to provide effective solutions.
• Issue and distribute invoices.
• Process new contracts and sales.
• Collaborate with other departments to ensure billing accuracy.
• Address customer complaints and questions.
• Keep track of accounts receivable and transactions.
• Assist with customer account reconciliations.
• Prepare and present analytical reports.
• Support monthly and quarterly audits and resolve any issues or mistakes.

• Proficiency in Accounting, Invoicing, Data Entry, and Billing Systems.
• Strong skills in Excel, including formula usage.
• Accuracy in accounts payable and receivable, reconciliation, collection, and bookkeeping.

• Bachelor's Degree in Accounting/Finance or relevant work experience.
• 3+ years of billing experience in a high‑volume setting.

The role is based in a corporate office, requiring presence five days a week. The work schedule offers flexibility with start times between 7:00 AM and 8:30 AM, maintaining a 40‑hour workweek. Lunch can be taken for either half an hour or an hour. There is an option to work nine‑hour days from Monday to Thursday and leave at noon on Fridays, provided the total work hours are met.

The company values employee engagement with monthly outings like barbecues or games, and it offers lateral growth opportunities or promotions to Senior Analyst roles.

Contract to Hire position based out of Saint Louis, MO.

The pay range for this position is $24.00 – $25.00 /hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
  
  Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace type: fully onsite position in Saint Louis, MO. Final date to receive applications:
January 13, 2026.

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation options.