Accounting Coordinator - Business Operations - Enterprise Physical Operations

Accounting Coordinator

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university's mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university's campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

The Accounting Coordinator provides administrative and accounting support for departmental financial operations. This position supports invoicing, budgeting, accounts receivable activities, compliance monitoring, and financial reporting activities while ensuring adherence to university, sponsor, and regulatory requirements. The position works closely with Facilities Finance staff and departmental partners to ensure accurate financial processing, resolve billing issues, and support financial reporting.

Billing & Financial Operations

• Process Service Now billing and other internal and external departmental billing transactions.
• Process and maintain daily deposits and related supporting documentation.
• Process billing requests and recurring departmental billing activities, including student parking billing and parking validations.
• Support School of Medicine billing activity and respond to billing-related requests and questions.
• Review billing transactions for accuracy, completeness, appropriate documentation, and required approvals.
• Maintain accurate and organized records supporting billing, deposits, and other assigned financial transactions.

Accounts Receivable & Financial Reporting

• Prepare and maintain interdepartmental billing and accounts receivable reports.
• Monitor outstanding accounts receivable balances and maintain tracking of open items and follow-up activity.
• Perform routine research and follow-up on outstanding receivables and escalate aging, disputed, or unresolved balances as appropriate.
• Prepare recurring Service Now billing reports and other financial and operational reports.
• Review billing and accounts receivable activity to identify discrepancies, incomplete transactions, or items requiring additional follow-up.
• Maintain spreadsheets and tracking tools used to support accounts receivable and financial operations.

Systems, Reporting & Process Support

• Utilize Workday, Service Now/, Cash Net, OSIS, Microsoft Excel, and other university systems to process, research, report, and track financial activity.
• Assist with development and improvement of Service Now financial reporting and tracking.
• Develop and maintain written procedures and documentation for assigned billing, deposit, parking, accounts receivable, and other financial processes.
• Identify opportunities to…