Mail Room Clerk

Summary: Flatter, Inc. (Flatter) is seeking reliable and detail-oriented Mailroom Clerks, Jr. to support operations in St. Louis, MO s role will provide essential clerical and mailroom services in support of USDA loan servicing operations, programs and systems. The Mailroom Clerk will handle incoming and outgoing correspondence, maintain electronic filing systems, ensure accurate document routing, storage, and assist with the organization of loan‑related files.

• Receive, sort, and distribute incoming mail, packages, and courier deliveries.
• Prepare and process outgoing mail, ensuring proper postage and routing.
• Assist with scanning, indexing, and routing loan‑related documents into USDA loan systems and internal databases.
• Maintain accurate records of incoming and outgoing correspondence.
• Support document filing, archiving, and retrieval as required for USDA loan program operations.
• Operate mailroom equipment such as postage machines, scanners, and copiers.
• Deliver high‑quality customer service to internal staff and external stakeholders.
• Adhere to company and federal guidelines for handling sensitive and confidential information.

• 1–3 years of clerical, mailroom, or administrative support experience.
• Prior exposure to USDA or government mail/document handling is a plus.
• Strong attention to detail and organizational skills.
• Ability to lift and move packages up to 25 lbs.
• Proficiency with MS Office Suite and basic office equipment.
• Strong communication and teamwork skills.
• High school diploma or equivalent required.

• U.S. Citizenship or Permanent Resident status required.
• Ability to obtain and maintain NACIC background investigation.

• Opportunity to support mission‑driven work with USDA loan programs.
• Competitive hourly rate and benefits package.
• Hands‑on experience in federal loan program support functions.
• Collaborative and professional work environment in St. Louis, MO.

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