Case Initiation and Customer Service Clerk

Job Details for Case Initiation and Customer Service Clerk

Court Name/Organization Missouri Eastern District Court

Overview of the Position This position is located in the Clerk’s office. The incumbent receives and checks incoming documents for conformity with federal and local rules. The documents become the official basis of court actions. The incumbent has the initial contact of the Clerk’s office between the general public, litigants, and the bar.

Excellent communication and organizational skills are required; computer experience is essential. Must be able to effectively work as part of a team. Prior court experience with knowledge of legal terminology is preferred. The ability to work effectively under pressure and adapt to a variety of duties is necessary. Candidates must have a bachelor’s degree and/or paralegal certificate with a minimum of one year of specialized legal experience equivalent to work at a CL-23 level.

Summary of Representative Duties and Responsibilities
:

• Quality controls new civil and criminal cases for assignment of case numbers and random assignment of judges
• pares cases that are filed in paper by file stamping and affixing the appropriate number and judge to each document
• Receives and reviews incoming documents to determine conformity with appropriate rules, practices and/or court requirements
• Routes documents to proper offices/persons after acceptance
• Performs cashier duties by receipting payments made by the public, litigants, other agencies and the bar
• Reconciles transactions and money collected daily to ensure accurate accounting of receipts processed and change making funds
• Verifies attorney’s authority to practice before the court
• Handles all incoming calls to Clerk’s Office main telephone number and furnishes information to litigants, agencies, attorneys, etc.
• Prepares searches of civil and criminal cases, exemplifications, copy request work, and certifications
• Processes notice of appeals complying with the Federal Rules of Appellate Procedures and Rules of Civil Procedure
• Sends docket entries from Court of Appeals to team order boxes to be docketed in the District Court case
• Organize and file paper documents
• Create, organize, and file Exhibit Folders
• Process requests for documents, including sealed documents when appropriate
• Receive and Process Requests for retrieval of files from the Federal Records Center
• Process and return files to Federal Records Center
• Perform other duties as assigned

• 11 paid holidays
• Health Insurance Benefits (variety of plans)
• 13 sick days per year accrued
• Life insurance
• 13 Paid Vacation days for less than three years of service Flexible Benefits
• 20 Paid Vacation days for 3 to 15 years of service
• Federal Employee Retirement Plan
• 26 paid Vacation days 15 or more years of service
• Thrift Savings Plan with Investment Options
• Family Medical Leave Act Provisions

Position is subject to mandatory Electronic Funds Transfer participation for net pay.

Qualified persons are invited to submit:

• Statement of interest with an explanation of reason you qualify.
• Current resume
• Completed application for judicial branch employment, form AO-78
• Contact information for three professional references.

After review of the application packets, highly qualified applicants will be invited in for one or more personal interviews. Due to the volume of applications received, only applicants who are selected for interview will receive a written response regarding their application status.

Direct deposit of pay is required. Positions with the U.S. Courts are “excepted service” positions and employees serve “at will.” The U.S. Clerk's Office reserves the right to amend or withdraw any announcement without written notice to applicants.

The federal Judiciary is an Equal Employment Opportunity employer.