IT Administrative Assistant; In Office

Position: IT Administrative Assistant (In Office)
Job Summary The Information Technology Administrative Assistant is responsible for providing support to the Vice President of Information Technology and IT department in managing day to day IT administrative functions This position requires a technically savvy individual who is extremely well organized and adept at communicating both verbally and in writing with stakeholders across the organization

Essential Duties and Responsibilities Manages phone calls to ensure information is transmitted as appropriate Serve as coordinator and point of contact for the IT department fielding requests organizing schedules maintaining filing systems and developing administrative process improvements

Manage hardware ordering process and coordinate inventory of IT assets

Coordinate contracts with vendors and suppliers including managing invoicing and payment processes

Manage vendor invoices and work closely with the finance department to ensure they are paid accurately and on time

Keep IT licenses and leases up to date Provide project coordination assistance with special projects and any other duties as assigned by Vice President of ITEscalate issues to management

Serve as an administrator for all tasks within the department including recording minutes arranging schedules of events proof read documents etc Manage procurement of inventory including documenting all equipment assigned to staff members

Responsible for tracking hardware and software inventory

Familiarize and assist end users on basic software hardware and peripheral device operation and use Works with vendor support contacts to resolve technical issues within the desktop environment

Arrange and prepare equipment for shipping receiving and distribution accurately and promptly

Preparing and willing to do any other reasonable and lawful instruction task on time and correctly

Manage time efficiently and effectively; set priorities appropriately and schedule calls

Ability to maintain professional demeanor under stress and operate within customer support standard and operating procedures

Prepare communications such as memos emails invoices reports and other correspondence

Fill in for corporate Receptionist as needed Lunch breaks PTO Etc Other duties as required Requirements High School Diploma Associates Bachelors preferred 2 years experience in an administrative support role Familiarity with IT terms and specifications an asset

Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks

Demonstrated ability to work well both independently and as a member of a team Excellent oral and written communication skills

Ability to handle sensitive information with a strict level of confidentiality

Ability to adhere to defined processes and procedures and suggest improvements

Strong organizational skills attention to detail and ability to prioritize multiple tasks