Operations Coordinator

Join to apply for the Operations Coordinator role at Together Credit Union

Location:

St. Louis, MO

The Operations Coordinator supports the operations leadership team by coordinating departmental processes, organizing information, and ensuring smooth day‑to‑day operations. This role manages timelines, prepares materials, maintains documentation, and supports communication across teams to help initiatives move forward. The Operations Coordinator plays a key part in keeping work organized, ensuring follow‑through, and maintaining efficient administrative and operational support for the department.

• Coordinates operational workflows, timelines, and recurring processes to support departmental goals.
• Tracks project milestones, meeting action items, and follow‑up tasks to maintain visibility into progress and ensure timely completion.
• Manages calendars, travel arrangements, department logistics, and expense processing to support effective coordination of departmental activities.
• Assists with routine operational tasks such as intake routing, form preparation, and organizing information needed for reviews or decisions.

• Prepares and organizes department materials, including reports, presentations, summaries, and reference documents.
• Maintains department records, templates, trackers, and documentation to support process consistency and audit readiness.
• Ensures documents, files, and shared resources are accurate, updated, and easy for stakeholders to access.
• Handles sensitive information with professionalism, discretion, and sound judgment.

• Schedules and coordinates departmental meetings, conference calls, and events, including preparing agendas, assembling materials, and documenting notes.
• Monitors and communicates follow‑up tasks to keep work moving forward and ensure alignment across stakeholders.
• Drafts or proofreads internal communications, updates, and summaries to support consistent and timely information flow.
• Partners with cross‑functional teams to collect information and consolidate updates for departmental reporting.

• Supports logistics for department‑wide activities such as trainings, compliance reviews, or operational updates.
• Coordinates supplies, resources, and technology needs to ensure the department operates effectively.
• Identifies opportunities to streamline administrative processes and contributes to updating or improving departmental procedures.

• High school diploma or equivalent.
• 2+ years of administrative, coordination, or office support experience, preferably supporting multiple leaders or departments.

• Associate’s or Bachelor’s degree in business administration, communications, or a related field—or equivalent experience.
• Experience in a financial institution or highly regulated industry.

• Skilled in organizing information, managing multiple priorities, and maintaining accuracy and attention to detail.
• Skilled in preparing clear, professional documents, reports, and presentations.
• Skilled in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and digital collaboration tools.
• Strong written and verbal communication skills to support clear information flow.
• Ability to track timelines, follow up on action items, and keep work moving forward.
• Ability to maintain confidentiality and use sound judgment when handling sensitive information.
• Ability to build positive relationships and work collaboratively across teams.
• Ability to adapt to shifting priorities in a dynamic environment.

• Hybrid work environment (combination of remote & onsite); requires regular use of online tools, systems, and collaboration platforms.
• General office setting or branch environment when working onsite.
• Travel to branch locations, vendor sites, or other business‑related locations as needed.
• Attendance at offsite meetings, events, or trainings as needed.

• Ability to work at a computer in a stationary position for up to 8 hours per day.
• Abilit…