Data Processing Specialist - Entry

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As a Data Processing Specialist, you will perform a pivotal role in successfully working with our clients and internal stakeholders to process data utilized in the calculation of WOTC tax credits and ACA compliance.

• Work within Microsoft Excel and proprietary software.
• Verify accuracy of, compile, and import key client data into Efficient Forms’ proprietary software platform for purposes of calculating WOTC credit and ACA compliance.
• Review data for deficiencies or errors, take corrective actions, and reconcile outputs for accuracy.
• Research and obtain further information for incomplete and/or inaccurate files.
• Handling numerical data accurately and creating spreadsheets.
• Become an expert in Efficient Forms’ WOTC processing and ACA compliance, service offering and technology platform.
• Respond to queries for information and access relevant files.
• Comply with data integrity and security policies.
• Ensure proper use of office equipment and address any malfunctions.

• High School Diploma or GED
• 2 years experience in an office environment

• Preferred customer service experience
• Strong emphasis on collaboration and team building
• Ability to perform multiple tasks at the same time
• Ability to respond quickly to unexpected changes
• Ability to interact in written and oral form with supervisors/management and peers to communicate moderately complex information
• Ability to handle high volume of work and work under deadlines
• Excellent analytical skills, problem solving and decision making abilities
• Excellent interpersonal, oral and written communication skills
• Ability to function independently from supervision to meet workload demand/deadlines on a daily basis.
• Must be self-motivated, able to work with limited supervision, and able to problem solve
• Experienced with Microsoft Office platform and Google Suite

• Mid-Senior level

• Full-time

• Customer Service

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