Workforce Analyst

Location: Remote
Department: Workforce Management / IT / BAS
Competitive Salary: $65,000 - $75,000 annual salary based on experience
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at Garda World.
Employment Type: Full-Time

Garda World is seeking a highly motivated and analytical Workforce Analyst (Subject Matter Expert) to serve as the primary owner and administrator of our rapidly growing Samsara platform. This position will be responsible for driving enterprise-wide adoption, governance, reporting, training, and optimization of Samsara across multiple business functions, including Operations, Fleet, Safety, Human Resources, NSOC, and Technology. The successful candidate will serve as the organization's central point of accountability for the platform, ensuring stakeholders are aligned, business objectives are achieved, and the full value of the company's technology investment is realized.

This role is ideal for someone who combines strong analytical capabilities with excellent relationship-building skills and enjoys working across departments to improve safety, efficiency, compliance, and operational performance.

• Serve as the primary administrator and subject matter expert for the Samsara platform.
• Manage user access, permissions, configurations, organizational hierarchy, and platform settings.
• Maintain platform governance, data integrity, standards, and documentation.
• Ensure consistent utilization of the platform across all business units.
• Act as the primary internal point of contact for all Samsara-related questions, support, and initiatives.

• Partner with Operations, Fleet, Safety, HR, Technology, NSOC, and field leadership to drive alignment and accountability.
• Coordinate platform-related initiatives across departments and business units.
• Facilitate communication between stakeholders to ensure operational consistency and adoption of best practices.
• Serve as the bridge between functional subject matter experts and executive leadership.

• Develop and maintain dashboards, reports, scorecards, and key performance indicators (KPIs).
• Analyze trends related to driver behavior, safety events, fleet utilization, vehicle performance, compliance, and operational effectiveness.
• Deliver actionable insights and recommendations to business leaders.
• Support recurring executive reporting and ad hoc analytical requests.

• Develop training materials, user guides, best practices, and standard operating procedures.
• Lead user training and enablement initiatives.
• Promote adoption of Samsara features and functionality across the organization.
• Support leaders in implementing coaching, accountability, and performance improvement programs.

• Monitor trends involving:
  • Speeding
  • Distracted driving
  • Harsh braking
  • Seat belt compliance
  • Excessive idling
  • Driver coaching activity
  • AI-detected safety events
• Partner with Safety and Operations teams to improve compliance and reduce organizational risk.
• Support initiatives focused on accident reduction, driver accountability, and employee safety.

• Serve as the primary liaison between Garda World and Samsara.
• Participate in vendor reviews, roadmap discussions, and product enhancement opportunities.
• Evaluate new features and capabilities to maximize platform value and return on investment.
• Coordinate testing, implementation, and rollout of new modules and functionality.

• Identif…