Government and Infrastructure - Business Transformation - Technical Writer

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Ernst & Young LLP’s Government and Infrastructure (G&I) practice provides consulting and audit services that help federal, state, local and education clients turn strategy into measurable results. Our diverse, high-performing teams combine deep operational experience with innovative thinking to help government agencies strengthen public safety, improve healthcare, deliver essential services and achieve their missions. Join us in building a better working world.

EY US is seeking professionals who want to help government agencies manage programs and projects more effectively. If you are ready to make an impact on how government delivers services, join our Transformation Execution Team.

As a member of our Transformation Execution Team, you will help government clients strengthen program management across integration, scope, schedule, cost, quality, resources, communications, risk, procurement and stakeholder engagement. Serving as the client’s documentation expert, you will deliver polished, review-ready products that advance division priorities and strategic initiatives. You will collaborate with multidisciplinary teams and have access to robust PM training and in-house leadership.

Key responsibilities include:

• Contributing to and leading collaborative teams across dynamic client engagements

• Collecting and analyzing data independently and collaboratively to recommend organizational, process and technology improvements

• Delivering high-quality program management and documentation support to government clients

• Building trusted relationships and collaborating effectively across client, stakeholder and EY teams

• Communicating the value of and supporting implementation of EY US portfolio, program and project management methodologies

• Coaching and developing professionals while supporting broader talent and competency initiatives

• Drafting, editing and formatting policies, directives, Standard Operating Procedures (SOPs) and implementation guidance

• Developing briefing decks, talking points and executive correspondence for leadership review

• Preparing issue papers, decision memoranda and white papers to support division objectives

• Managing complex, cross-branch reviews; reconciling feedback; and incorporating comments

• Maintaining templates, rigorous version control and consistent formatting standards

• Creating process documentation and operational workflow diagrams

• Supporting audit responses, official data calls and After Action Reports (AARs)

• Ensuring all deliverables comply with Department of Homeland Security (DHS) writing and formatting standards

• Supporting communications and strategic messaging for Trusted Workforce 2.0 and other division initiatives

• Understanding client cultures and operations to inform key decisions

• Applying industry trends and leading practices to generate client insights and identify business development opportunities

• A bachelor’s degree from an accredited college or university in finance, accounting, engineering or a related business field, plus at least two years of consulting or relevant industry experience

• At least one year of experience leading engagement teams

• Knowledge and experience in the following areas:

• Process improvement

• Stakeholder and customer engagement support

• Performance management, measurement and metrics…