Call Center Rep-Evenings

Join to apply for the Call Center Rep-Evenings role at Barnes-Jewish Hospital

This range is provided by Barnes-Jewish Hospital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.50/hr - $23.88/hr

• 40 Hours Per Week
• 3:30 pm - 12:00 am
• One Weekday Off
• Must work every other weekend (Sat & Sun)
• Mandatory Overtime Required
• Works 3 major holidays per year
• Must be able to train on days, evenings and nights.

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital’s staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Barnes Jewish Hospital Operator Services department consists of professional friendly Customer Service Personnel, Operators, Leads, Coordinator and Supervisor. It is the role of the Operator Service department to provide professional, courteous, fast and friendly customer service. We serve the patient, family and entire BJH community by ensuring they are able to reach their family, friends and staff members. The Operator Services department serves as the connection between the patient, family and staff for general information as well as emergent information/situations.

• Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
• Answers incoming calls according to department guidelines.
• Provides paging service.
• Provides clerical duties, organizes and maintains records.
• Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.

Education: High School Diploma or GED.

Supervisor

Experience:

No Experience.

Preferred Experience: 2-5 years.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance
  * paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

BJC Total Rewards:
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Equal Opportunity Employer