Café Ambassador - West County Center

Café Ambassador - West County Center (Full Time)

Ready to be a café ambassador and help people learn about our services? At Capital One, you’ll create memorable experiences and promote brand awareness at our cafés. Every day is an opportunity to introduce people to Capital One and help make financial freedom a reality for everyone in our community.

Are you someone who finds purpose in helping others and loves connecting with people? We’re looking for someone who’d like to turn this into a meaningful career. As a Café Ambassador, you’ll introduce café goers and customers to our best‑in‑class services, create memorable experiences and drive brand awareness at our cafés.

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well‑being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home.

Are you an outgoing, self‑driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem‑solving, and creating thoughtful customer experiences? This could be the perfect role for you!

• Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
• Proactively engage with customers and the community in all areas of the Café, whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys
• Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
• Be a team player and work with an energized team of Ambassadors, helping to inspire teammates as they inspire you
• Stay curious, adaptable and have a desire to learn and grow through self‑development
• Continually learn new digital and technical skills
• Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
• Volunteer within the community and be an advocate for financial literacy

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience

• Associate’s degree
• 2+ years of Retail or Customer‑facing experience
• Proficient in G‑Suite
• Strong written and oral communication skills

Des Peres, MO: $47,840 - $55,016 for Café Ambassador

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. We do not sponsor employment authorization for this position. No agencies please. This role is expected to accept applications for a minimum of 5 business days.

For technical support or questions about Capital One’s recruiting process, please send an email to  If you require accommodations, contact Recruitin or 1‑800‑304‑9102.