Customer Service Rep; Gravois

Position: Customer Service Rep(01603) - 8814 Gravois
Company Description

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

* Answer incoming phone calls and assist customers with their inquiries

* Take and process customer orders accurately and efficiently

* Provide product information and recommendations to customers

* Handle cash transactions and maintain accurate records

* Collaborate with team members to ensure smooth operations

* Maintain a clean and organized work environment

* Assist with various tasks as needed, including food preparation and cleaning

* Lift and move items weighing up to 25 lbs. when required

* Contribute to creating a positive customer experience through friendly and professional interactions

Qualifications

* Excellent communication skills with a friendly and professional demeanor

* Strong customer service orientation and ability to work in a fast-paced environment

* Flexibility to work weekends, holidays, and various shifts as needed

* Basic computer proficiency for order processing and record-keeping

* Ability to multitask and prioritize responsibilities effectively

* Problem-solving skills to address customer concerns and find solutions

* Capability to follow directions and adhere to company policies and procedures

* Physical ability to stand for extended periods and lift up to 25 lbs.

* High school diploma or equivalent (preferred)

* Previous customer service experience (preferred but not required)

* Positive attitude and an easy smile

Additional Information

All your information will be kept confidential according to EEO guidelines.