Café Ambassador- West County Center

Café 튓 Ambassador – Overview

Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who would like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community, introducing café goers and customers to our best‑class services, creating memorable experiences, and driving brand awareness at our cafés.

Every day is an opportunity to introduce people to Capital One, helping to move dreams forward and make financial freedom a reality for everyone in our community.

At Capital One, you join a complete benefits program. Our benefits and enrollment programs are designed to help you be your happiest, healthiest self. We believe great work doesn’t mean sacrificing your wellbeing, and we set the standard for personal flexibility to support growth at work and at home.

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience

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• Associate’s degree
• 2+ years of Retail or Customer‑facing experience
• Proficient in G‑Suite
• Strong written and oral communication skills
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Des Peres, MO: $47,840 – $55,016 for Café Ambassador (salary ranges may vary by location and will be reflected in the offer letter).

• Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
• Proactively engage with customers and the community in all areas of the Café, helping people with tech challenges, showcasing our services and products, or having deeper conversations about their financial journeys
• Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources
• Be a team player and work with an energized team of Ambassadors to inspire teammates as they inspire you
• Stay curious, adaptable, and have a desire to learn and grow through self‑development
• Continually learn new digital and technical skills
• Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café
• Volunteer within the community and advocate for financial literacy

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and will consider qualified applicants with a criminal history in a manner consistent with all relevant laws regarding background inquiries.

If you require an accommodation, please contact Capital One Recruiting. All information you provide will be kept confidential and used only as needed to provide reasonable accommodations.