Healthcare Customer Service Representative

Job Description

• Answering questions on members benefit plans.
• A typical day will be 50 calls and on a day with higher volume it could be up to 70 although that is rare.
• Must be comfortable multi-tasking by speaking with the member and documenting information while on the phone with the member.

Start Date:

2/23/2026

Pay: $21.00/Hr

Training: 4 weeks in length Monday - Friday. First two weeks will be M-F 8am-4:30pm CST. The last two weeks will be on the job training in the set schedule.

Schedule:

Monday - Friday 8:00am - 9:00pm (8-hour shift). Saturday 9:00am-3:00pm rotation once per quarter.

Location:

100% Remote. May sit out of any of the approved states: IA, IL, KS, MO, ND, NE, OK, SD, TX, WI

Duration: 1 Year Contract

• High school diploma
• 2+ years of call center experience; healthcare insurance is strongly preferred
• Preferred experience working remote.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.