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Customer Care Team Lead - Inspire, Coach & Elevate Service

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: Famous Footwear
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 - 72000 USD Yearly USD 50000.00 72000.00 YEAR
Job Description & How to Apply Below
Location: St. Louis

Caleres is seeking a People-First Consumer Care Leader to coach a team, elevate customer experiences, and drive performance across channels. The role emphasizes developing talent, improving processes, and partnering with cross-functional teams to meet brand standards and service goals.

A strong background in customer service, coaching, and KPI management is essential. The position requires a high school diploma (some college preferred) and background checks.

The Customer Care Team Lead
- Inspire, Coach & Elevate Service role at Famous Footwear is now open for applications in St. Louis, MO, United States.

Join us at Famous Footwear as our next Customer Care Team Lead
- Inspire, Coach & Elevate Service in St. Louis, MO, United States.

We are currently recruiting a Customer Care Team Lead
- Inspire, Coach & Elevate Service for our team in St. Louis, MO, United States.

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