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Customer Care Quality Assurance Analyst for Service Excellence

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: Commerce Bank
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 26000 - 29000 USD Yearly USD 26000.00 29000.00 YEAR
Job Description & How to Apply Below
Location: St. Louis

Commerce Bank is seeking a Customer Care Quality Assurance Analyst to support responsive service across deposit products and consumer loans. You will handle inquiries, process paperwork, and ensure consistent issue resolution while maintaining high customer satisfaction.

The role requires basic compliance knowledge, strong communication, and the ability to work in a fast-paced environment. Competitive hourly compensation and comprehensive benefits support work-life balance.

For the Customer Care Quality Assurance Analyst for Service Excellence position at Commerce Bank, we are reviewing applications now.

Join us at Commerce Bank as our next Customer Care Quality Assurance Analyst for Service Excellence in St. Louis, MO, United States.

We are currently recruiting a Customer Care Quality Assurance Analyst for Service Excellence for our team in St. Louis, MO, United States.

This is a genuine role to take on the Customer Care Quality Assurance Analyst for Service Excellence role at Commerce Bank.

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