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Hybrid Customer Care QA Analyst - Elevate Client

Job in St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for: Mercantil Commerce Bank
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 26000 - 30000 USD Yearly USD 26000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Care QA Analyst - Elevate Client Experience
Location: St. Louis

Commerce Bank in St. Louis, MO is seeking a Customer Care Quality Assurance Analyst to respond to inquiries, process paperwork, and support live chat, email or phone with timely issue resolution.

The role requires an Associate's degree in Business Administration or equivalent, with 1+ year of customer service experience; retail banking call center experience preferred. Eligible to work in the U.S. and benefits include health, dental, vision, 401(k), and more.

Are you ready to take on the Hybrid Customer Care QA Analyst
- Elevate Client Experience role at Mercantil Commerce Bank?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Customer Care QA Analyst
- Elevate Client Experience role in the description above.

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