Call Center Operations Leader
Listed on 2026-10-16
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Customer Service/HelpDesk
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Management
Hosack Plumbing, Heating & Cooling is seeking an Assistant Call Center Manager to help lead our Customer Service and Dispatch teams. You will coach, develop, and monitor performance to maximize technician productivity and ensure exceptional customer service.
You’ll collaborate with service technicians and managers to streamline scheduling, improve KPIs, and resolve customer issues. This role combines people leadership with hands-on scheduling and coaching to optimize the customer journey.
This role is for the Call Center Operations Leader role at Fix-It Group.
We are looking to fill the Call Center Operations Leader position at Fix-It Group in St. Louis, MO, United States.
The Call Center Operations Leader role at Fix-It Group is now open for applications in St. Louis, MO, United States.
Join us at Fix-It Group as our next Call Center Operations Leader in St. Louis, MO, United States.
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